
Super User
What to know after Day 1202 of Russia-Ukraine war
RUSSIAN PERSPECTIVE
Russia conducts ‘retaliatory strikes’ on Ukrainian airfield – MOD
Russian forces have conducted overnight strikes on a Ukrainian airfield in the western Rovno Region, the Defense Ministry in Moscow reported on Monday. The strikes are part of Moscow’s retaliation for Ukrainian “terrorist attacks” against Russian air forces, the statement said.
Last week, Ukrainian intelligence services claimed to have delivered a significant blow to Russian air power by bombing airfields deep inside the country with short-range first person view drones launched from concealed compartments in freight cars. Moscow has accused Kiev of seriously exaggerating the effect of the operation.
The Russian military has framed several of its recent operations as retaliation for the drone plot as well as the deadly derailment of a passenger train which occurred on the same day. Investigators have said forensic evidence unequivocally linked the incident to Kiev’s broader efforts to sabotage transport infrastructure and demoralize the Russian public.
The latest retaliation strikes included an attack on an airfield near the town of Dubno, as well as the bombing of Ukrainian weapons plants, locations where Ukrainian kamikaze drones were being assembled, munition depots, and other military targets, the ministry said on Monday.
Earlier in the day, the ministry reported that overnight Russian air defense forces had intercepted 79 Ukrainian kamikaze drones, which Kiev launches daily against targets deep inside Russia. One such recent operation caused a major blackout in the border Kursk Region, according to local authorities.
Ukrainian media claimed that Russia used hypersonic air-launched Kinzhal rockets to strike the Dubno airfield, but Moscow did not specify the weapons involved. Kiev reportedly stations some Western-donated F-16 fighter jets in Rovno Region alongside its Soviet legacy warplanes.
WESTERN PERSPECTIVE
Russia launches biggest drone attack on Ukraine, targets military airfield, Kyiv says
Russia hit Ukraine overnight with its largest drone attack since the start of the war, causing some damage at a military airfield in the west of the country that was one of its main targets, the Ukrainian air force said on Monday.
It was the latest in Russian onslaughts since Ukraine destroyed a number of Russian bombers in drone attacks on air bases deep inside Russia earlier this month.
Ukraine's air defence units downed 460 out of 479 drones and 19 out of 20 missiles launched by the Russian forces, the air force said in a statement.
A military airfield close to Ukraine's western border was the key target, air force spokesperson Yuriy Ihnat said.
"The main strike was targeting... one of the operational air fields. There are some hits," Ihnat told Ukrainian TV, without elaborating on the damage.
The airfield is in the city of Dubno, about 60 km (40 miles) from Ukraine's border with Poland, Ukrainian regional authorities said.
Polish and allied aircraft were activated early on Monday to ensure the safety of Polish airspace, the Polish armed forces said.
Russia's Defence Ministry said the attack was another strike in response to Kyiv's attacks on Russian bases this month, adding that "all designated facilities" had been hit.
The more than three-year-old war in Ukraine has been escalating as the peace talks between Kyiv and Moscow have so far failed to yield any significant results.
The two sides remain deeply divided on how to end the war. Ukraine is pushing for an unconditional ceasefire as a first step, something Russia has repeatedly rejected.
RT/Reuters
Apple announces biggest software changes in years
Apple on Monday announced sweeping changes to its product ecosystems, including a wide-ranging revamp of its iOS operating system for its iPhones, as well as the software that powers its iPads and Macs.
The updates, which the company debuted as part of its WWDC developer event held at its headquarters in Cupertino, Calif., mark the biggest shift in Apple's software design in years. Still, the improvements were light on new AI capabilities at a time when Wall Street is looking for Apple to prove it can compete in the space.
Apple calls its new design Liquid Glass and says it will include a translucent look that makes the software feel more responsive across the company's hardware lines.
Apple has also updated the naming scheme of its operating systems, changing their designation from the order in which they were released to the year they'll largely be in use. So instead of iOS 19, the latest version is called iOS 26, since the software will be available throughout 2026.
Yes, it'll launch in fall 2025 along with the next-generation iPhone, but let's not split hairs.
iOS 26
Apple's iOS 26 gets Liquid Glass's new customizable views for the lock screen and home screen. Apple also says notifications will now adjust to your lock screen photo so that they don't block the subject of your image.
The Safari, Camera, and CarPlay apps also get Liquid Glass's new look. Safari now extends webpage content all the way to the edge of your iPhone's display, shrinking the address bar as you scroll through content.
Apple designed the updated Camera app to make it easier to quickly access the video or photo options while keeping advanced features readily available.
CarPlay features new widgets that allow you to get quick information like the weather outlook on your car's home screen. The new Phone app displays will now show things like recent calls and voicemail summaries on the same screen. A new call screening feature will ask unknown callers their name and explain why they're calling and then send you an alert, allowing you to decide if you want to answer or not.
The Phone app can also detect when you're on hold by listening for hold music and alerting you when the other person picks up again. Messages gets a new look that lets you change the background of your chat and gives you the ability to add polls into a conversation. Apple Intelligence will also suggest polls if you ask a group chat question.
Phone, Messages, and FaceTime also get live translation via Apple Intelligence, including the ability to translate what a speaker is saying and then mimic their voice in the translated language.
Yahoo Finance
5 crystal clear signs to quickly spot someone with good leadership skills
Marcel Schwantes
So many leaders in high perches chase titles, perks, bigger offices and even bigger bonuses. But they’re not satisfied. The grass is always greener on the other side.
Here’s a truth I learned the hard way: Status and bigger paychecks means little. What actually counts is impact and presence.
Hard to swallow for many, I know. But think about it. No one remembers or really cares how charismatic a leader was or what car they drove. What stays etched in people’s memories is how a leader made them feel, how they showed up, and the moments they were fully human.
Now that I’ve set the table, I’ll give you five simple, powerful ways to leave a lasting impact—and build the kind of legacy that actually matters.
1. Presence
I once had a mentor whose presence made me feel like I was the only person in the world. He remembered my goals. He followed up. He put the phone down when someone was speaking. He asked questions that showed he was listening. He remembered important things you shared weeks earlier, which meant he cared about your ideas or input. That level of attention is rare, and if you’ve had the privilege of working for someone like this, it makes you feel valued as a human being. You’re willing to go the extra mile for a person of this caliber. That’s presence. And it means everything.
2. Empathy
Most employees—86%—say that when leaders lead with empathy, it lifts team morale. And 87% believe empathy is key to building a truly inclusive workplace.
But here’s the catch: a lot of people feel that while empathy is what they want in a leader, it can feel fake if it’s not backed by real action. That’s straight from the 2023 Empathy in Business Survey by Ernst & Young.
Empathy isn’t about having the answers. It’s about feeling with people. If someone on your team is struggling, don’t wait for them to speak up—check in. Be the kind of leader who shows support before it’s asked for.
Create a space where it’s safe for someone to say, “I’m not okay.” Don’t just stand beside them when things are good. Be there when they’re navigating burnout, personal loss, or professional failures. Loyalty is built in the tough moments.
3. Trust
So much I could say about trust here, since one of the chapters of my book, Humane Leadership: Lead with Radical Love, Be a Kick-Ass Boss, is about being a trustworthy leader.
Trust comes from being transparent and emotionally accessible. Transparency, in all its strength, eliminates the likelihood of toxic behaviors like backstabbing, microaggressions, or vicious gossip. Essentially, transparency has always been and will always be about how teams work better together to get the best results. Because they trust each other.
In transparent work cultures of trust, you can count on the guardians of the culture — trusted team members and associates — to watch out for politics or favoritism behind the scenes and squash such behaviors as soon as it happens.
Leading with trust has another side worth mentioning: It’s following through on your promises—especially when it’s inconvenient. If you tell someone you’ll advocate for them, do it. If you say you’ll review their project by Friday, don’t leave them hanging.
And if you mess up? Own it. A trustworthy leader who admits mistakes and makes it right does more for trust than one who pretends to have it all together. Trust is your leadership currency. And it’s earned one decision at a time.
Here are some pointers for your trust-building journey:
- Align your actions with your words.
- Don’t change who you are based on who’s in the room.
- Defend your team’s ideas when they’re not there to defend them.
- Be a safe person to work with, not just a smart one
4. Experience
No, not how much experience or knowledge you have. Leadership is about using your experience–your wisdom–to elevate others. Think back to the hard lessons, setbacks, failures, and recovery that took you years to learn. You want to take all that hard-earned experience from the School of Hard Knocks and package them into teachable moments to benefit others. Save your lectures—share compelling stories instead. Give your team the benefit of your scars and model the way forward. More to the point, let people try, fail, and try again—with your guidance and support, not control and the blame-and-shame game. And when success happens? Give credit away. That’s real leadership.
5. Gratitude
Nothing lifts people like being recognized. Not once a year but often, and sincerely. Thank your team for effort, not just outcomes. Celebrate the person who stayed late to help a colleague or solved a quiet problem no one noticed.
Make gratitude part of your leadership rhythm. For example, write a quick note that says, “I see what you did, and I’m grateful.” Those moments compound. They create a culture people want to stay in.
Keep believing in people and treating them with humanity. That’s what people will remember about you. And that goes a long, long way.
Inc
Northern leaders criticize Tinubu for focusing on 2027 re-election instead of national challenges
The Arewa Consultative Forum (ACF) has criticized President Bola Tinubu and the ruling All Progressives Congress (APC) for what it described as an undue focus on early political campaigns and 2027 re-election strategies, rather than addressing pressing national issues, particularly insecurity and economic hardship.
In a statement released by its National Publicity Secretary, Tukur Muhammad-Baba, the ACF expressed concern that the government appears more interested in political defections and campaign maneuvering than in solving the serious security problems plaguing especially the northern region.
The Forum condemned what it called reckless government spending, pointing to controversial allocations in the 2025 federal budget, including provisions for streetlights reportedly costing over ₦260 million each. The ACF noted that the lack of any official denial of such budgetary excesses reflects a growing disconnect between public officials and the everyday struggles of Nigerians.
“Such extravagant budget items show a disturbing level of insensitivity from those in power, especially when citizens are making daily sacrifices,” the statement read. “These kinds of wasteful insertions are often mirrored at the state level as well.”
The ACF also criticized government officials for what it described as “delusional” and dismissive responses to worsening insecurity, which are often at odds with the realities on the ground reported by state governors. The group warned that continued neglect of these issues could fuel mass frustration, despair, and disillusionment among the populace.
Despite these challenges, the ACF commended the Nigerian people for their resilience, especially during the Eid-el-Kabir celebrations. It urged leaders to embrace the values of sacrifice, fellowship, and devotion—principles central to the Eid—as a guide to better governance.
The Forum acknowledged the economic struggles many Nigerians face, including inflation, soaring living costs, and the eroding value of wages. It concluded by emphasizing that meaningful change is possible through the consistent application of good governance at all levels—local, state, and federal.
Ndume to Tinubu: Endorsements don’t guarantee victory, cites Jonathan’s 2015 loss
Ali Ndume, senator representing Borno South, has distanced himself from the recent endorsement of President Bola Tinubu for a second term by 22 governors of the All Progressives Congress (APC), warning that such political backing does not guarantee electoral success.
Speaking during an interview on Channels Television’s Sunday Politics, Ndume cautioned Tinubu against relying on endorsements as a measure of public support. He recalled a similar scenario in 2015 when 22 governors of the then-ruling Peoples Democratic Party (PDP) endorsed President Goodluck Jonathan for re-election. Despite the high-profile backing, Jonathan lost decisively to Muhammadu Buhari of the APC.
“I pity Mr President,” Ndume said. “Jonathan had 22 governors backing him, just like now, and yet he lost woefully. Politicians may defect and form alliances, but voters don’t follow those moves blindly.”
Ndume, known for his critical stance on some of Tinubu’s policies, said he was present at the Presidential Villa when the endorsement was made in May but did not support it. He clarified that he had attended for a summit, not a political declaration.
“When I realized it was not a summit but a political endorsement, I quietly left,” he said. “That doesn’t mean I’m no longer in the APC. I’m still a member, but not every member agrees with everything the party does.”
The senator also expressed concern over the country’s worsening economic and social conditions, saying that many Nigerians are losing faith in the administration’s Renewed Hope agenda.
“Things are very bad in the country. Nigerians don’t see hope; they are beginning to doubt the promises made,” he stated.
Ndume urged the president and APC leadership to reflect on historical precedents and focus on delivering real solutions to the nation’s pressing challenges rather than political showmanship.
Nigerian energy firm achieves 200,000 barrels daily output after Shell acquisition
Renaissance Africa Energy Company Limited (RAEC) announced it has successfully increased crude oil production beyond 200,000 barrels per day following its takeover of Shell Petroleum Development Company’s onshore Nigerian operations. The milestone represents a major development for Nigeria’s petroleum industry and domestic energy capabilities.
RAEC leadership shared this achievement during a meeting with Finance Minister and Coordinating Minister of the Economy Wale Edun at his Abuja office. The Shell asset acquisition signals a notable shift in Nigeria’s upstream petroleum sector, with greater emphasis on local ownership of key energy infrastructure.
Chairman Layi Fatona and Managing Director Tony Attah headed the RAEC delegation for the ministerial visit.
Fatona highlighted the significance of indigenous companies taking leadership roles in Nigeria’s energy landscape. “This represents a milestone for Nigerian business,” he stated. “Our successful operational transition and production growth demonstrate that local companies can drive the energy sector forward and deliver meaningful economic impact.”
Attah, who previously served as head of Nigeria LNG, stressed that RAEC’s activities support government objectives around employment generation, foreign currency earnings, and community development. “Our mission extends beyond oil extraction to establishing sustainable indigenous ownership, responsible resource management, and economic value creation,” he explained. “RAEC is committed to long-term growth and government partnership toward shared prosperity.”
Minister Edun praised RAEC’s swift operational achievements and confirmed federal backing for indigenous companies contributing to national progress. “Having a Nigerian company operating at this level reflects President Bola Tinubu’s administration’s commitment to private sector leadership, local expertise development, and broad-based economic growth,” Edun remarked.
The minister characterized RAEC’s results as “promising” and advocated for enhanced government-industry cooperation to maximize the sector’s fiscal and energy security benefits. “The government remains dedicated to establishing fair competitive conditions that recognize innovation, transparency, and performance. Companies like RAEC are central to our comprehensive economic transformation strategy,” Edun concluded.
FG declares thursday public holiday for Democracy Day celebration
The federal government has officially designated Thursday as a public holiday in observance of Democracy Day 2025.
Interior Minister Olubunmi Tunji-Ojo made the announcement Sunday through a statement released by the ministry’s Permanent Secretary, Magdalene Ajani.
In marking the occasion, Tunji-Ojo extended congratulations to Nigerians for sustaining 26 consecutive years of civilian governance, commending the population for demonstrating “resilience, courage and strength” throughout this period.
“June 12 symbolizes our transformative path toward establishing a nation founded on truth and justice, where peace endures and our collective future remains secure,” the minister stated.
He reflected on the significance of the democratic journey, noting that “the past 26 years chronicle our perseverance, fortitude and bravery, representing renewed hope more than ever before.”
The minister emphasized that under President Bola Tinubu’s leadership, Nigeria continues its commitment to democratic values, ensuring that citizens’ “freely expressed preferences guide the country’s political, economic, social, and cultural trajectory.”
Here’s the latest as Israel-Hamas war enters Day 612
Israel reveals tunnel under Gaza hospital, says body of Sinwar's brother found there
The Israeli army said on Sunday it had retrieved the body of Hamas' military chief Mohammed Sinwar in an underground tunnel beneath a hospital in southern Gaza, following a targeted operation last month.
Another senior Hamas leader, Mohammad Shabana, commander of the Rafah Brigade, was also found dead at the scene along with a number of other militants, who are still being identified, said IDF spokesperson, Brigadier General Effie Defrin.
Israeli forces gave a small group of foreign reporters a tour of the tunnel that had been uncovered beneath the European Hospital in Khan Younis, which Defrin said was a major command and control compound for Hamas.
"This is another example of the cynical use by Hamas, using civilians as human shields, using civilian infrastructure, hospitals, again and again," said Defrin.
"We found underneath the hospital, right under the emergency room, a compound of a few rooms. In one of them we found, we killed Mohammed Sinwar," he said.
Israeli Prime Minister Benjamin Netanyahu announced Sinwar's death last month, but Defrin said they now had his DNA which proved beyond doubt it was him.
Hamas has not commented on reports of the death of either Sinwar or Shabana.
Sinwar was the younger brother of Yahya Sinwar, the Palestinian militant group's deceased leader and mastermind of the October 2023 attack on Israel that killed 1,200 people according to Israeli tallies, and which triggered the Israeli invasion of Gaza.
Shabana was one of Hamas's most senior and battle-hardened commanders in southern Gaza. He played a central role in constructing the network of tunnels under the southern city of Rafah, which were used for ambushes and cross-border raids.
DESTRUCTION
The drive to Khan Younis in Israeli military vehicles showed widespread devastation, with countless buildings lying in ruins, and piles of rubble collected at the roadside.
The Israeli military has raided or besieged numerous hospitals during the war, alleging that Hamas uses them to conceal fighters and orchestrate operations -- a charge Hamas has repeatedly denied. While Israel has presented evidence in certain cases, some of its assertions remain unverified.
Defrin said the army had carefully planned the strike near the European Hospital in order not to damage it.
A large trench dug infront of the Emergency Room entrance led down to a hole in the claustrophobic, concrete tunnel, that was used as a hideaway by Hamas fighters, the army said.
During the search of the site, Israeli forces recovered weapon stockpiles, ammunition, cash and documents that are now being reviewed for intelligence value.
"We will dismantle Hamas because we cannot live with this terror organisation right in our backyard, right across our border," Defrin said.
More than 54,000 Palestinians have died during the ongoing Israeli assault, according to Gaza health authorities. The U.N. has warned that most of Gaza's 2.3 million population is at risk of famine.
Reuters
What to know after Day 1201 of Russia-Ukraine war
WESTERN PERSPECTIVE
Russia advances to east-central Ukrainian region amid row over dead soldiers
Russia said on Sunday its forces had advanced to the edge of the east-central Ukrainian region of Dnipropetrovsk amid a public row between Moscow and Kyiv over peace negotiations and the return of thousands of bodies of soldiers who fell in the war.
Despite talk of peace, the war is stepping up with Russian forces grabbing more territory in Ukraine and Kyiv unfurling high-profile drone and sabotage attacks on Russia's nuclear-capable bomber fleet and, according to Moscow, on railways.
Russia, which controls a little under one-fifth of Ukrainian territory, has taken more than 190 square km (73 square miles) of the Sumy region of northeastern Ukraine in less than a month, according to pro-Ukrainian open source maps.
Now, according to the Russian defence ministry, units of the 90th Tank Division of the Central Grouping of Russian forces have reached the western frontier of Ukraine's Donetsk region and are attacking the adjacent Dnipropetrovsk region.
"The enemy does not abandon its intentions to enter the Dnipropetrovsk region," Ukraine's Southern Defence Forces said on Telegram. "Our soldiers are courageously and professionally holding their section of the front, disrupting the occupier's plans. This work does not stop for a minute."
Dmitry Medvedev, the deputy chairman of Russia's Security Council, said the Dnipropetrovsk offensive showed that if Ukraine did not want to accept the reality of Russia's territorial gains in peace talks then Moscow's forces would advance further.
The pro-Ukrainian Deep State map showed Russian forces very close to the Dnipropetrovsk region, which had a population of more than 3 million before the war, and advancing on the city of Kostyantynivka in the Donetsk region from several directions.
A Ukrainian military spokesman, Dmytro Zaporozhets, said that Russian forces were trying to "build a bridgehead for an attack" on Kostyantynivka, an important logistical hub for the Ukrainian army.
Russia on Saturday accused Ukraine of delaying the swap of prisoners of war and return of the bodies of 12,000 dead soldiers. Ukraine denied those claims.
On Sunday, Russia said it was moving bodies towards the border and television showed refrigerated trucks containing the bodies of Ukrainian soldiers on the road in the Bryansk region. Ukraine, officials said, was playing politics with the dead.
Ukrainian President Volodymyr Zelenskiy pledged to press on with prisoner exchanges.
"The Russian side is therefore, like always, even in these matters, is trying to play some kind of dirty political and information game," he said in his nightly video address.
"We believe that the exchanges will continue and will do everything for this. If the Russians do not stand by agreements even in humanitarian matters, it casts great doubt on all international efforts - including those by the United States in terms of talks and diplomacy."
Zelenskiy said he had reviewed commanders' reports about areas hit by heavy fighting, including near Pokrovsk, targeted by Moscow for months. He said the situation was "far from easy, but everything depends on the resilience of our units."
U.S. President Donald Trump, who says he wants an end to the deadliest conflict in Europe since World War Two, on Thursday likened it to a fight between young children and indicated that he might have to simply let the conflict play out.
ACCUSATIONS OVER WILLINGNESS FOR PEACE
Russian President Vladimir Putin said on Wednesday that he did not thinkUkraine's leaders wanted peace, after accusing them of ordering a bombing in Bryansk, western Russia, that killed seven people and injured 115 a day before talks in Turkey.
Ukraine, which has not commented on the attack on a Bryansk bridge, has similarly accused Moscow of not seriously seeking peace, citing Russian resistance to an immediate ceasefire.
Russia is demanding international recognition of Crimea, a peninsula it annexed from Ukraine in 2014, and four other regions of Ukraine that Moscow has claimed as its own territory. Ukraine would have to withdraw its forces from all of them.
Russia controlled 113,273 square km, or 18.8%, of Ukrainian territory as of June 7, according to the Deep State map. That is an area bigger than the U.S. state of Virginia.
The areas under Russian control include Crimea, more than 99% of the Luhansk region, over 70% of the Donetsk, Zaporizhzhia and Kherson regions, all in the east or southeast, and fragments of the Kharkiv and Sumy regions in the northeast.
Putin told Trump on Wednesday that he would have to respond to Ukrainian drone attacks on Russia's bomber fleet and the bombings of the railways.
Zelenskiy warned Ukrainians in his video message to be particularly attentive to air raid warnings in the coming days.
The United States believes that Putin's threatened retaliation against Ukraine over its attacks has not happened yet in earnest and is likely to be a significant, multi-pronged strike, U.S. officials told Reuters.
RUSSIAN PERSPECTIVE
Ukraine experiencing drone shortage – BBC
Ukrainian forces are facing a critical shortage of drones, the BBC has reported, citing officers from various units. They told the broadcaster that a third of the drones needed by the army are being purchased using unit-held funds or assembled from wreckage.
The news comes a week after Kiev launched a coordinated drone strike on multiple Russian air bases, targeting long-range, nuclear-capable bombers stationed in the country’s north and far east. Moscow has reported that most of the drones were intercepted, and that the aircraft targeted were damaged, but not destroyed as Ukrainian officials claimed. According to Kiev, more than 40 Russian bombers were hit in the attacks.
Earlier this week, Ukraine’s Vladimir Zelensky told ABC News that only Ukrainian-made weapons were used in the attacks, which had reportedly been planned for more than a year.
A commander of the drone systems battalion of the 58th Separate Motorized Infantry Brigade of the Ukrainian Armed Forces, Sergey Varakin, told BBC that a year ago his unit could afford to launch up to 100 first-person-view (FPV) aerial drones a day, adding that the current situation is “nothing like that anymore.”
“Now, our brigade can receive only 200–300 FPV drones a month through official supply requests,” Varakin emphasized.
According to the commander of the 429th Separate UAV Regiment, Yury Fedorenko, as cited by the news outlet, only a third of drones meeting the army’s needs are typically delivered via state-backed supply channels. He specified that another third are purchased with unit-held funds, while the remaining third come from voluntary donations by Ukrainians.
Fedorenko emphasized that state-supported drone supplies are often delivered with a two-month delay due to bureaucratic foot-dragging.
Drone operators from several brigades deployed near Pokrovsk, the largest city remaining under Ukrainian control in the southwest of the DPR, also reported a shortage, adding that they are trying to obtain drones by all possible means, sometimes assembling them from old parts.
The Russian military has repeatedly targeted drone manufacturing facilities and launch sites in Ukraine. The latest strikes came shortly after an attack on military airfields across the country.
FPV drones have played a pivotal role on the battlefield since the escalation of the Ukraine conflict in February 2022. The Times reported in May that Russia has taken the lead in the drone race, surpassing Ukraine in the production and use of medium-range FPV drones and their fiber-optic variants.
Reuters/RT
The two kinds of people in the world - and why it matters for leadership
Robert E. Siegel
One provocative assertion I often make when teaching is that there are two kinds of people in the world: those who have hearts and those who don’t. Students and executives usually chuckle awkwardly at this statement, wondering where I am going. I then share that many leaders look at changing technology and changing markets and realize that a lot of jobs in their companies will inevitably be eliminated within the next few years, and it’s not hard to predict which jobs will go away. The question is how the executives react to this realization.
Leaders who “have hearts” experience empathy for those currently in jobs that will be disappearing, seeing individual faces and hearing individual names in their minds. Such leaders think of the men and women in their organizations as flesh- and-blood humans. They worry about employees losing jobs that feed their children, keep roofs over their heads, and provide health insurance, not to mention (hopefully) supplying a sense of satisfaction and meaning.
Other leaders see the job elimination through a cooler lens, less concerned for those affected. They embrace “creative destruction” as a fundamental aspect of how capitalistic systems work. Austrian economist Joseph Schumpeter wrote about the inevitability that new technologies and advancements will destroy what came before.
For instance, there used to be great demand for skilled telegraph operators and folks who could add columns of numbers quickly with just a pencil—until more cost-effective technologies devalued those skills. Leaders with this perspective focus not on the hardships of the unemployed but on the numerous new jobs created by the same forces of change. They believe employees simply must adapt or be left behind, and there’s no point in getting upset about it—everyone owns their individual career. They see the latest disruptions as just the continuation of the human experience, going all the way back to our hunter- gatherer ancestors. Still others may only care about job cuts for the sake of cost reduction, never mind the “creative” part of the destruction.
For the purposes of Systems Leadership, it doesn’t matter which type of person you are in my (admittedly reductive) shorthand. You need to invest in your people whether you have a heart or not, for at least three major reasons.
1. IT’S CHEAPER AND EASIER TO RETRAIN THAN REPLACE
Studies show that it often costs less to reskill a current employee than to recruit, hire, and train a new one. According to the Society for Human Resource Management, finding and training a new employee can cost as much as six to nine months of their salary. For instance, if a worker earns $60,000, the company could end up spending an additional $30,000 to $45,000 to replace them. The Center for American Progress estimates the costs can be even higher, depending on the role. This means reskilling an existing employee is not just the right thing to do, but often the more cost-effective strategy.
2. INVESTING IN PEOPLE BOOSTS MORALE AND DISCRETIONARY EFFORT
When a company invests in retraining its employees, it sends a powerful message. Imagine the morale boost when employees learn that their company values them enough to send them for specialized training in AI. Now contrast that with hearing that the company is posting external job openings for AI specialists, and layoffs are on the horizon to fund the new hires. The impact on employee enthusiasm and engagement is profound. Continuing education and upskilling are crucial for fostering loyalty, enthusiasm, and a productive workplace culture.
3. INSTITUTIONAL KNOWLEDGE IS AN INVALUABLE ASSET
Many leaders prioritize fresh ideas, new talent, and innovation. But systems leaders understand the unique value of institutional knowledge—the insights and perspectives that only come from experience. While hard data often drives decisions, there’s immense value in recognizing the importance of those who have navigated the complex challenges of the past. Their insights can be the key to solving future problems.
Whether they “have hearts” or not, leaders must see employees as a resource to be invested in to advance the needs of the company. Systems Leaders take advantage of cost-saving opportunities without treating their people like replaceable cogs in a machine. At the same time, however, they believe fully in holding people accountable to high standards. They would say it’s a false choice to frame strong management and compassionate management— hard heads and soft hearts— as opposites. Great leaders aspire to both.
Fast Company